5/15/2023 0 Comments Reason for mac costReduced IT support costs saves $12.4 million over three years.ĭuring the three-year device lifecycle, organizations save $635 per Mac when comparing the cost of support and operation of PCs.Although the M1 Macs are relatively new, Forrester leveraged data and the financial model framework from the 2019 study along with new data collected through additional interviews to forecast the following results: The following benefits reflect the three-year financial analysis associated with the composite organization. In addition to the benefits outlined in the 2019 study, organizations using M1 Macs were able to further reduce IT management costs, accelerate the adoption/deployment of Mac devices, and improve employee productivity for all employees who leverage Mac. Additionally, according to early tests that the interviewees’ organizations conducted, M1 Macs outperform all of their PC devices and even some of their previous-generation Macs regardless of price point. Interviewees said their organizations chose to implement employee choice programs and deploy enterprise Mac because: 1) decision-makers believe Macs are easier to deploy and to manage 2) they wanted to improve the employee experience (EX) at their organizations and 3) they believe Mac is a more secure platform than PC.īy introducing the more powerful M1 Macs (specifically the MacBook Air and 13-inch MacBook Pro) into their employee choice programs, the organizations had a new baseline device that could serve a larger percentage of their employees at a lower starting point than previous Macs and/or PC devices. But as Apple improved the performance and power efficiency with M1, customers were able to deploy more Macs while staying in the same price range of a baseline PC that most workers used. We are getting a much better laptop with much more power and much longer battery life at a lower price point.”įor organizations that already had Mac deployments, device costs were the biggest factor that limited more widespread adoption. “The M1 Macs are just better in every conceivable way. They also hoped to improve the security reliability and performance of their organization's hardware. Decision-makers looked for ways to improve employee engagement and retention and to attract new talent. Managing and deploying PCs (especially remotely) was manual and time-consuming for IT FTEs, and employees wanted to use Macs and were using their own personal Mac devices in unsupported states. However, interviewees said their focus on enterprise PC deployments introduced common challenges. Prior to using Macs, the organizations were largely PC-based. For the purposes of this study, Forrester aggregated the experiences of the interviewees’ organizations and combined the results into a single composite organization. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed decision-makers from 10 organizations with experience deploying both M1-based and non-M1-based Mac computers. In addition to the M1 chip, Apple also released new versions of it’s Mac operating system (macOS) that build on and expand the security and collaboration capabilities highlighted in the original study. Macs with M1 chips are compatible with iOS and iPadOS applications, which enables organizations to run iPhone and iPad applications natively on their laptops or desktops for the first time. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of deploying Mac - including Macs with the Apple M1 chip - on their organizations.Īpple introduced its M1 chip in 2020, and it improved the performance, power efficiency, and battery life of Apple devices that use it. In 2021, Apple commissioned Forrester Consulting to update the 2019 study to include the impact that the new M1 processers have on enterprise Mac deployments. In 2019, Apple commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Mac devices to their employees. Practically every technology that employees interact with can impact employee experience, and having a good experience delivers better business outcomes, such as higher employee engagement, enhanced customer experience, fewer security vulnerabilities, and reduced costs 1. But with so much focus on customers, they often deprioritize the employee experience and the technology that employees use. Organizations invest heavily to improve customer experience and drive engagement.
0 Comments
Leave a Reply. |